By booking a test through Spinzy Diagnostics, you confirm the information provided is accurate and that you are authorised to book on behalf of the patient named.

Slots are subject to phlebotomist availability in your area. You may reschedule or cancel a booking before collection through the app; cancellation windows may apply.

Samples are collected by trained phlebotomists and processed at NABL-accredited partner labs. In rare cases a resample may be required due to sample quality; you will be notified promptly.

Reports are made available digitally in your account once processing is complete. Turnaround times shown are estimates and may vary by test.

Prices shown at checkout are final. Refunds for cancelled or unfulfilled bookings are processed to the original payment method within standard banking timelines.

Spinzy Diagnostics facilitates test booking, collection, and reporting; diagnosis and treatment decisions should be made in consultation with a qualified physician.